Internet and WAN light and the wifi light appeared. charged for this latest 4G Modem. After my 3 year incarceration with Optus, will most probably go back to Telstra again. Telstra and several other providers are already doing this. I also can't access network drives ans devices (really odd).. any clues? Posted with tracking within 2 313953363669 You dont bridge the Optus device. P.S. Thanks in advance User #859503 3 posts wjcoll I'm new here, please be nice reference: whrl.pl/Rf0dGg This is the biggest lemon since the AU Falcon. Ltd. All Rights Reserved. Thingiverse is a universe of things. Considering the amount of people WFH for the past year now im kinda heading towards the issue is on your companies VPNs rather than on optus, on your companies VPNs rather than on optus. Optus claims that there is ongoing 4G maintenance in the area so it won't be working till another 2 weeks, and my appointment for optus installation is still another week away. I am using the modem DJA0231 for 4g only as my main connection but getting dropouts once in a while. Will it work on a new ISP? Has there been another new update supplied yet by Optus? I did notice that that the 4G backup light was lit up on the modem which explains what is going on. I've seen some discussion of this on the Optus forums but am unclear on the current state of play. Very satisfied. It is safest to power off the modem while removing and re-inserting the SIM. Do you know how those 30 days are calculated? Search in Sagemcom Gateway F@ST 3864. Is it possible to put the SIM into a 4G modem, or to use the modem in 4G-only mode and use it as a failover on my USG-Pro-4? Thanks! Currently no need for any parental controls, so that will wait until a future requirement arises. The work IT logs show that my laptop is attempting to initiate a connection, but that the reply from the server (handshake?) So the 4G did not work after loosing NBN connection? I suggest posting to the main 5366 TN thread on yescrowd. As a minimum the APN would need to be reconfigured. I'm still making sense of whats here as there's a lot to go through, your SIP settings so you can plug them into another device for your home phone are there and lots more Telstra api user . Is there a work around? In about ten or so minutes the whole modem will go through its update, then return back to its original working condition. Please don't talk about the talented hackers here, those guys tend to do things that our Government disapproves of immensely ; ). Are you saying that you are on 100mbps but can't achieve 100mpbs? So has anyone found a way to sidestep the DNS hijacking on the F@ST 5366 modem/router? I can only assume the Port Control Protocol implementation in TPG's CG-NAT was working with my environment. True or false? Yes, you should be able to do that, although I don't recall anyone actually confirming that they have done so. Hence you have to remove all the settings there and then rely upon UPnP and pray there is no hacker, looking to break into your modem for full access : (. Everybody has been in the situation that he would have needed the instruction manual for a setting on the TV set or the set-top box. And having a different network provider as the backup also gives another degree of safety/redundancy. Optus seem to stuff up the billing every time something changes. Not easy to substitute another Modem with them because they already know what you are using. Their initial solution was to try and get me to contact them every month for the next 6 months to get that months incorrect charge removed. 247 x 200 x 33 mm. Connects all the devices at home. We are now aware of 3 people at work having vpn issues all with optus. YES, the Contract is all important to Optus, Without that, you shall not receive anything, except their bill : (. Every time you transfer over to another ISP most will supply you with a paid for modem that can only be used with their service. One failover event used up almost our entire month's mobile data in a few hours before we realised what was going on. Specs Specifications Features Features. Do you know any trick for your SAGEM product that saved you a lot of time? Problem with that is that 4G will be active all the time even if you are not actively using it, and one of the limits of the Optus 4G backup is ~30 days continuous use. Its the French way of giving you 'current owner' the proverbial 'Middle Finder' salute ; ). Obviously your VPN server/endpoint will also need to be setup for L2TP. You can search by product category. Sagemcom Fast 5366 TN setup guide FTTP, HFC and FTTC users should use the Ethernet cable; connect one RJ45 connector of the cable to the red WAN port on the Sagemcom Fast 5366 TN and the other end to the UNI-D1 (FTTP and HFC) or Gateway (FTTC) port on your NBN modem. When in 4G mode the Network and signal strength lights should be lit. Search for PPPoE connection details. The non-4G model looks like it can (after a firmware update) but I don't want to assume the newer one has carried that feature over. 5 known users from work having the same vpn problem now across multiple cities. I have searched and can see it has been asked with other modem models! Signed up for optus NBN with 4G backup a week ago, however, have not had 4G backup working since. What are the chances of them upgrading that modem to the 4G backup model? 1. Exactly, you pay for a service that your whole family approves of. Traceroute: C:UsersDonna>tracert 184.108.40.206. F@ST 5366 LTE-A. I just plug the media in the USB and watch movies on my Smart TV. Only because Optus 5366 is cat 12 based on their website https://yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/td-p/604642. Very strange indeed. Hold the Paper Clip firmly inside the RESET hole for about 15 seconds, then pull it out and let the modem go through its restart procedure, in which it will grab any updated firmware from Optus Central and apply it. As expected Optus provided the worst hardware. If I cancel my Optus account will the 4G SIM card still work? Yeah if the slow blink power light is related to firmware upgrading, i think i saw at least two, possible 3 of those (or that might just be the reboot sequence). If you unplug your Optus modem from the NTD, do you still get internet from both the NTD and 4G backup? Attach the other end to any of the four yellow LAN ports on your modem. Basically on the old router being used as a second wireless point you disable DHCP, give it a static IP matching your existing LAN and set up wifi appropriately. Waited about 10 mins, nothing happened, no 4G kicking in. 4G should kick in. Optus officially state that it takes 1-6 minutes for the Ultra to detect an outage, and the signal and network lights on the Ultra should be illuminated once it has detected the outage. Couldnt use it with 'connect' APN. Instructions-Manual. I have no idea how many people use Optus overall. (needed a nbn connection device reset to connect to it properly though) .Now to see what happens when it updates itself to the newest fw version. I got my crappy Ultra Wifi Gen 2 FAST5393LTE-A modem delivered yesterday. Have Unifi thought the house and still want to use my USG. Dead, nada, nothing, even the 'Walking Dead' had more Life in them compared to this Optus FTTN disaster : (. I'd be very surprised if you get much further with support though without pushing hard. So I assume I have to upgrade to this modem. What are the chances of them upgrading that modem to the 4G backup model? They also told us to contact them again in 6 months time when the discount runs out as they may have another promo deal running. Possibly a faulty modem? Had to use my reading glasses and a powerful magnifying glass to read off the numbers and letters over the Phone, to the operator before she unlocked my modem. My Optus account is years old from before when 4G backup was available. Make staying at home more enjoyable with these products and tips. Old Software: SG4Y1L002039 GUI Version: 4.103.1New Software: SG4Y1L003031 GUI Version: 4.124.2. Staying at home doesnt have to be a drag, even if youre isolating. Still not resolved, have given up. The double NAT issue in the past has led to an inability to VPN back into the house so I dont want to go down that path. I just want to point out before I start that I am not at all technical so need any assistance in really easy steps :) I am moving into a property on Friday and in the interest of not going to. I'm pretty sure the new device had never been plugged in. I then tried disconnecting the WAN connection from the NBN modem, waited again for 10 mins or so, but nothing, the 4G SIM backup didn't take over or activate. The UI is friendly and easy to follow. On 100mbs, unlimited downloads. I would definitely recommend this modem for basic, novice and intermediate networking. My up and down speeds are basically what I am paying for. Does anyone happen to know what how fast the 4G backup kicks in vs the Telstra modems? Yes Telstra runs it as VoLTE (same as a 4G mobile would) but Optus hasn't set up that on their system. It just seems a bit odd to me that it occurs at all. SIM lock status of the gateway Enabled, To unlock your device, enter the unique code given by your operator, The modem does have connectors for external antenna, not sure if its for the cellular or WiFi tho. You use the old device in WAN bypass. I had to move house for several months to a house with TPG as their ISP, and got my Optus landline Working through that. I'm pretty sure the sim card is locked to the IMEI of the Sagemcom modem, so it can't be used in any other device. Has anyone noticed the latest firmware update has gone up to; Took a long time for my 5366 LTE to update, just like Telstra's Gen 2 modem model. So then I decided to test the internet speed and to my surprise it was only achieving 12mbps down and 1mbps up. Especially if Im going to have to spend money on the upgrade, I pull the plug will my 4G modem kick in automatically. Next, find router IP, you can check SAGEMCOM F@ST 5366 IP here. I procured one of these devices cheap on FB Marketplace to replace the black 5366TN as I think the 4G backup would sometimes be useful. Tried using my ALDI $99.00 whole year SIM card but alas, it won't work with my 5366 modem. 100mbps is premium speed. Where I can, the devices are set to use Cloudflare, but some devices, including the Extennder just use the modem default and that can't be changed as you know. I am on an older $90 100/40 NBN optus plan which I do not want to leave. The poor stability causes issues for my HomeKit accessories which Apple support says may keep occurring until the stability issues are rectified!! Investigacin sobre el router Sagemcom F@ST 5355 Indice Introduccin Operadores que ofrecen el router Manuales del router Firmware Hardware Acceso SSH USB Storage GPON Password Configuracin Inicial y actual Configuracin SIP Contrasea admin DHCP Referencias Introduccin No soy nign hacker o experto en seguridad. I'm a gamer. This might be a bit late now, but if you are an Optus customer on an older modem with no 4g-backup, give Optus a call to see if they can 'upgrade' your plan and include the modem for free (as long as you stay signed up for 36 months). It is nice when the instruction manual can be found quickly when needed! A local 8 port switch c. A remote 8 port switch and d. An EoP Extender to a remote Ultra WiFi Extender. This modem is smart enough to know that a different SIM is installed and won't be using it at all, in fact it fails to register within the bios section of the modem. My question: I saw a page or so back about someone asking how to test the 4G backup SIM if NBN goes down. The room that my modem sits in is quite spotty for cell reception, and tends to drop calls. I'm currently using just WAN1 on my non-Optus HFC NBN and I have a USB-C to Ethernet for WAN2 and I tether my phone when there are rare outages. setup bridge mode and still get the Optus 4G Backup. Once done connect it to your existing network using LAN port (not WAN port). The 4G backup was always restricted specific plans. I cannot even do DHCP IP address reservation which means port forwarding is out of question when devices will keep changing IPs unless I fix IPs on the devices. Seite 2 Ihnen eine Hilfestellung zum Anschluss der notwendigen Hardware geben, um schnell und bequem Ihre gebuchten Dienste zu nutzen. Not sure if there is anything specific required for the 4g part and I was wondering how to test whether the 4g backup actually works? Hi there.. this thread is pretty quiet compared to some other RSP/Device threads I have visited :-). Note: to use L2TP on Windows 10 when behind a NAT device (so your gateway) you will need to do a registry tweak and *reboot* first. I been having issues with that made and drop outs recently. Lo and behold the error messages have ceased on all the devices. No idea, but it didnt have any 4g equipment inside when I opened one up so most likely an addon card that was not on that model but is on this new one. I don't want to wait until there's an outage as wait times for support are pretty poor. Checking all connection methods is useful for detecting dervice failures I guess Update.. all the additional log records have stopped happening which is good. As I said, the logs didn't show up any pointers to a possible cause. If the SIM is not detected, the modem can't use it to connect fairly simple really. Any suggestions or has anyone successfully disabled the firewall on this router?? Can I put a VPN on sagecom f@st 5260, and how to do it? The most consistent way to force an update is to just reboot the modem through the maintenance menu. I did encounter a major issue when setting up the modem for the first time, which, after a number of calls to Optus' technical support team, was discovered to be due to a faulty Ethernet cable that was supplied with the modem, which I was thankfully able to work around using a second Ethernet cable that was also supplied. This evening I had a brief look at a friends Optus 50/20 FTTN service with this Sagemcom F@st router. powerful magnifying glass to read off the numbers and letters over the Phone. I went on to their chat service and after speaking to four different people it's clear that there is no way they will unlock the device for 4G unless it's part of your original contract. Thanks. Trust me, they really did fix it to the 5366 model, good luck trying to crack it and use it with other devices not approved by Optus Corp. Router gives false indications of having an active connection when it does not. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Have FTTCThanks. So somehow this locked down POS modem is throttling my uploads. Unbelievable download speeds using this app and the modem barely provides any heat out put at all. But does anyone know if it can be used with a Ubiquiti USG? Most likely. If I do a double NAT arrangement to retain the 4G backup function, and the second router in the chain uses OpenDNS (or something else) as its upstream DNS, will the Optus router hijack those requests and redirect them to Optus DNS servers? I also see on the Optus Gateway page, the 192.168.xxx, that at the top where it says Connection Type and under that "SIM card status, it says "Not detected" for SIM card status. Without doing that, you are permanently stuck on the lower crippled speeds like being on dial up. Otherwise, reboot will check for update as part of this process. For gaming, double NAT typically causes problems when trying to host matches. NBN modem goes into a switch. Why was it dropping out? Does anyone know if this works with any data sim in it? the whole point of getting this 4G back up was that if nbn is down I can remote login to my devices. Any ideas ? Yrom your description it seems the SIM is not inserted properly, possibly even the wrong way way round. Also does Optus ask to return the modem if they cannot connect NBN due to capacity issues? would like to know if its truely unlock before giving it a try.thanks in advance! Good to know; thanks for taking the time to answer. I was genuinely surprised that it worked because I thought Optus would have locked down the IP address range that their voice service would be allow to connect to Optus ones only. Its $252 where did you get $350 from?My mistake. In another case a batch of ~800 had totally incompatible SIMs which needed to be replaced. My older sagemcom modem is on its way out (the one before the 4G data one). We've had so many moments over the years where we nearly switched to a different ISP/RSP because of Optus' silly decisions. Currently seems to go back the day I first set it up. The obvious short term one (to me anyway) would to permit a rollback to a previous working fw version for those like me who work from home full time, and who need that functionality. I could get a 4G data SIM for $15/month with unlimited data, albeit at slow speeds once past a certain limit. Is this 30 days of connection or 30 days of using data or some thing else? When I played with it some time ago on the 5366-TN version it was next to useless from what I remember. I thought my NBN connection was misconfigured so I called support, they got me to plug my computer straight into the NTD and lo an behold I got 37Mbs. What you see on that page is what you get. To overcome this you need to set up a multi-wan configuration where 4G and NBN both stay up all the time, and be able to configure what constitutes a failure so that traffic is immediately redirected according to your set conditions. Waiting Will update once I hear back. A user manual shows you all important operating steps and the correct handling of the product.All useful information published in a user manual should be easy to read so that you can understand all technical operating instructions.Please follow the instructions in your user manual as well as the operating conditions and safety instructions to ensure that the product functions properly and remains usable for a long time.Only use the manufacturer's operating instructions. 2023 ProductReview.com.au Pty. We're on Internet Everyday 79 dollars (50/20) although we're on a $10 discount for the first 6 months. Unfortunately that's not the way they think. However, if I connect to. Ive noticed when you login to the 5366tn there is an 4G option. Anyhow, I left it and eventually it stabilised and sms came through that it should be all activated. So I would say that overall, this was inconclusive on whether added antennae can help boost reception/speed. Quite a few devices hanging off the two switches. It's more difficult for the end user to do this on the WAN interface of the Optus router. If it had bridge mode you would not end up with double NAT because in bride mode the modem would not do any routing. About this product. It will be automatic if Optus hasn't stuffed up the SIM activation. The only issue is the 4G reception at my home is not very good, so now I only use the Ultra Wifi modem 4G connection as backup, nothing fancier than the original functions of the Ultra Wifi modem, the only improvement is the switch-over time now reduced to 3 seconds. So far, the friend i set it up for is happy, must faster than a 4G dongle he had been relying on. I'm not sure how to read the tone of your question, so i don't know whether its out of legitimate interest, or you think i'm just bagging Optus. item 5 Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router . I have not had a single dropout due to the modem since last year. Thought I'd give them a hand setting this up as they have nfi about technology and limited English. Yep, otherwise my modem simply couldn't connect properly with their own network. I dont think is is dependent on VoLTE. I have updated my Optus router (FAST5366LTE) today with Software Version SG4Y1L003045 / UI 5.15.2. Internet at 12/1 was available immediately via 4G. Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router $30.00 0 Bids 2d 15h See Details Telstra Gateway Sagemcom F@st 5355 Fast NBN DSL WAN LAN WiFi Router Modem $30.00 Buy It Now 17d 12h See Details Optus Sagemcom Gateway F@ST 5366 TN NBN WiFi Modem Router $79.00 Buy It Now 27d 3h See Details Have had this modem for a week, when the nbn goes down and it switches to the 4g backup how do you get it to go back to your nbn connection as this doesnt seem to be automatic. :(. Can't complain. I tried using the Optus prepaid Huawei USB modem but couldn't get it to work. Was hoping they would provide a Gray or Yellow or Red Coloured device to provide a focal point in any Lounge or Kitchen area. It states that it will kick in 1-6 minutes after it detects a disconnection. DNS is my real concern, but the individual devices are set to use Clouflare in most cases. Does Netflix keep lagging? im on tangerine on copper phoneline. Any chance you can try other network sim? In order to be able to apply complex procedures, one often needs exact instructions. Signed up new provider in Feb 2022 Model: Sagemcom Gateway F@ST 5366 TN Colour: Black Maximum LAN Data Rate: 1000 Mbps Number of LAN Ports: 4 Type: Router Features: ADSL, Dual-Band Brand: Sagemcom INCLUDED 1 x Optus Sagemcom Gateway F@ST 5366 TN modem router 1 x original power adapter 1 x RJ45 LAN cable 1 x RJ11 phone wire 1 x Splitter $48 Also gives another degree of safety/redundancy user to do this on the 5366-TN Version it was next to from. Vpn issues all with Optus another modem with them because they already know what fast. Sms came through that it will kick in 1-6 minutes after it detects disconnection. Receive anything, except their bill: ( Protocol implementation in TPG 's was... Typically causes problems when trying to host matches used up almost our entire month 's data. Many moments over the years where we nearly switched to a remote wifi! 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Still get the Optus router sagemcom f@st 5366 tn specifications next to useless from what i am paying for set up on.